A Year After the Fire: Resilience, Redundancy and Starting Again

after the fire

On July 29, 2025, my home was destroyed by fire. It was deliberately set, and the person responsible has since pleaded guilty. Because the criminal case has not yet reached sentencing, I’m going to leave the circumstances there. What I can talk about is what happened after the fire. My daughter and I were displaced immediately. […]

Pew Research on AI Overviews – What You Should Know

Pew Research on AI Overviews - What You Should Know

A New Era of Search Results The search landscape is changing quickly. For anyone managing SEO (search engine optimization), the goal has long been the same: get content to rank high on search engine results pages (SERPs). In short, help people find your content and choose it over the noise. We’ve relied on proven methods […]

The most important skill you need for using AI Chatbots

The most important skill you need for using AI Chatbots

On a regular basis, I use AI tools in the course of my work. AI models take care of tedious tasks and provide a way for me to troubleshoot various issues as they arise. After more than a year of posing questions to various conversational AI chatbots, I’ve come to the conclusion that the most […]

The Hidden Risk in Business Social Media — and How to Fix It

The Hidden Risk in Business Social Media — and How to Fix It

One staff change shouldn’t cost you your online presence — here’s how to protect it. In my work in information technology, I’ve seen it happen more than once: a business loses access to its own social media accounts. It usually starts innocently enough. The organization is small, staff are wearing multiple hats, and someone — […]

Missing Website Policies? Here’s Why It’s a Big Risk

Missing Website Policies? Here’s Why It’s a Big Risk

Building trust starts with transparency. Here’s how the right website policies protect both your visitors and your business. Let’s be honest — website policies aren’t exactly thrilling. But if you run a website, they’re one of the most important things you need to get right. Running a website without the right policies is like driving […]

Key Planning Considerations for Your Ecommerce Site

ecommerce article 1 1

Planning your Ecommerce Site | Essential Factors You Might Have Missed There are plenty of considerations that go into creating an Ecommerce site to sell your products or services. Setting aside branding and marketing considerations, this article takes a deep dive into the technical, logistical and financial considerations that require planning. Before you contact that […]

Embracing Mobile-First Design for E-commerce Success

Mobile-first E-commerce ecommerce

Mobile devices dominate online activity, and businesses must prioritize a mobile-first design approach for their e-commerce websites. With the majority of online shopping now occurring on smartphones and tablets, designing for mobile devices first and then scaling up for larger screens is no longer optional—it’s imperative. Why Mobile-First? 1. Improved User Experience Mobile-first design ensures […]

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