About Us

Satisfy your curiosity:
Learn 5 things about us - our values, experience, and more!

About Us

Our Values

Learn more about the Values of our organization

Our Name

Our Name and our logo symbolize our values and our goals

Our Commitment

Our Commitment to our clients is transparent and certain.

Our Experience

Learn more about our owner’s decades of experience.

Our Future

We embrace change, and we are full of hope and aspirations.

Our Values

Compassion. Empathy. Peace.

Erawatech is at its core a values-driven organization. We speak with kindness. We listen without judgment. We aim to act morally and ethically. We want to encourage you and offer our help. We believe that the highest priority with technology is accessibility. We will do our part to promote Diversity, Equity, Inclusion and Justice at every opportunity. When we say we want to help you make peace with technology, we mean it. 


Our Name

Erawatech - Make Peace with your tech needs

Why the name “Erawatech”?

(pronounced: air-ah-wah-tek)

Our symbol is the Olive Branch (for peace). 

There is a phonetic spelling of olive branch in ancient Macedonian that can be roughly translated as erawa

It’s also a fortunate coincidence that erawa spelled backwards is aware. 

Our Commitment

  • Privacy

    We will respect and protect your privacy. It is our most important responsibility.

  • Integrity

    We make commitments to our clients, and we follow through.

  • Communication

    Communication is the key to our mutual success.

  • Value

    We strive to provide the highest value at the lowest cost.

  • Determination

    We are accustomed to contending with complex problems, and we don't give up.

Our Experience


Community Care Systems

At Community Care Systems, Erawatech’s owner James wore many hats — developer, consultant, project manager, systems and network administrator — and specialized in technical solutions for at-risk and special needs populations. He was at the forefront of creating cutting-edge cloud-based information systems that supported innovative behavioral healthcare models.

  • He was part of a team that designed and managed the Children Come First Program of Dane County.
  • He was a direct contributor for starting Wraparound Milwaukee, a system of care for children with serious emotional, behavioral, and mental health needs and their families.
  • He worked as an onsite consultant for New Ventures LLC and La Causa to create ground-breaking pilot programs, and Public/Private Ventures for foster care systems. His involvement included custom, detailed data analytics with a focus on “what works”.
  • He traveled the country as a consultant and project manager to help seed county-based Wraparound program implementations, including: San Diego County (CA), Hennepin County (MN), Cook County (IL), and Oneida County (NY).





Willy Street Co-op

Erawatech’s proprietor worked for Willy Street Co-op as the Director of Information Technology until December 2017. In this role, James oversaw a staff of IT specialists, and supported five facilities across Madison and Middleton, Wisconsin. He was responsible for three retail grocery sites and two additional locations (offsite deli and bakery production, and administrative offices). The responsibilities of that role included:

  • Complex Telecommunications systems implementation and support
  • Installation and maintenance of on-premise fiber optic solutions (through Spectrum Business®)
  • Network and Systems administration
  • Retail Point-of-Sale (POS) systems, including hardware, software, databases, and analytics
  • E-Commerce implementation and support
  • Website development and maintenance

James also served as a general Project Manager for large construction projects, including Willy North, and was awarded the North Star Award “honoring the unsung heroes of the Northside” by the Northside Planning Council (NPC) in October 2016. He was a founding member of the co-op’s initial committee for diversity, equity and inclusion. James is a Qualified Administrator of the IDI, as well as having certifications in Leadership for Inclusivity, and Facilitating By Heart.


Day before launch of Willy Street North
Photo by James Phetteplace. The day before opening the doors for the first time to Willy Street North.



James was the Director of IT for FFRF, a nonprofit educational organization that serves as a watchdog for the separation of church and state. In this role, he was responsible for all technology needs for the organization. James designed and maintained several websites under the FFRF umbrella.



Erawatech’s owner James is much more than just a technology expert – his professional certifications include:

Our Future

Our future is inextricably linked with yours. We are seeking to create partnerships with businesses and organizations that are ready to embrace change. Nothing remains the same, especially where it comes to technology. It is critical that we work together to ensure not only the success of your business endeavors, but the furtherment of important ideals: justice. health. accessibility. hope. When you become one of our clients, together, we can make a better world.