About Us

Satisfy your curiosity:
Learn 5 things about us - our values, experience, and more!

Our Values

Learn more about the Values of our organization

Our Name

Our Name and our logo symbolize our values and our goals

Our Commitment

Our Commitment to our clients is transparent and certain.

Our Experience

Learn more about our owner’s decades of experience.

Our Future

We embrace change, and we are full of hope and aspirations.

Our Values

Compassion. Empathy. Peace.

Erawatech is at its core a values-driven agency. We speak with kindness. We listen without judgment. We aim to act morally and ethically. We want to encourage you and offer our help. We believe that the highest priority with technology is accessibility. When we say we want to help you make peace with technology, we mean it.

Erawatech offers discounts to nonprofit organizations. Look no further if you need a technology partner that understands your unique organizational needs, where it comes to funding models such as donations, memberships, and fundraisers.

Our Name

Erawatech

Why the name “Erawatech”?

(pronounced: air-ah-wah-tek)

Our symbol is the Olive Branch (for peace). 

There is a word for olive tree in ancient Mycenaean (or possibly Minoan) that has been translated and spelled as erawa.

It’s also a fortunate coincidence that erawa spelled backwards is aware. 

Our Commitment

Privacy

We will respect and protect your privacy. It is our most important responsibility.

Integrity

We make commitments to our clients, and we follow through.

Communication

Frequent and effective communication is key to our mutual success.

Value

We strive to provide the highest value at the lowest cost to you.

Determination

We are accustomed to handling complex problems, and we never give up.

Experience

We have been working in the technology sector since 1995.

Our Experience

1995-2003

Community Care Systems

At Community Care Systems, Erawatech’s owner James wore many hats — developer, consultant, project manager, systems and network administrator — and specialized in technical solutions for at-risk and special needs populations. He was at the forefront of creating cutting-edge cloud-based information systems that supported innovative behavioral healthcare models.

  • He was part of a team that designed and managed the Children Come First Program of Dane County.
  • He was a direct contributor for starting Wraparound Milwaukee, a system of care for children with serious emotional, behavioral, and mental health needs and their families.
  • He worked as an onsite consultant for New Ventures LLC and La Causa to create ground-breaking pilot programs, and Public/Private Ventures for foster care systems. His involvement included custom, detailed data analytics with a focus on “what works”.
  • He traveled the country as a consultant and project manager to help seed county-based Wraparound program implementations, including: San Diego County (CA), Hennepin County (MN), Cook County (IL), and Oneida County (NY).

 

CareManager

1995-2003

2006-2018

Willy Street Co-op

Erawatech’s proprietor worked for Willy Street Co-op as the Director of Information Technology until December 2017. In this role, James oversaw a staff of IT specialists, and supported five facilities across Madison and Middleton, Wisconsin. He was responsible for three retail grocery sites and two additional locations (offsite deli and bakery production, and administrative offices). The responsibilities of that role included:

  • Complex Telecommunications systems implementation and support
  • Installation and maintenance of on-premise fiber optic solutions (through Spectrum Business®)
  • Network and Systems administration
  • Retail Point-of-Sale (POS) systems, including hardware, software, databases, and analytics
  • E-Commerce implementation and support
  • Website development and maintenance

James also served as a general Project Manager for large construction projects, including Willy North, and was awarded the North Star Award “honoring the unsung heroes of the Northside” by the Northside Planning Council (NPC) in October 2016. He was a founding member of the co-op’s initial committee for diversity, equity and inclusion. James is a Qualified Administrator of the IDI, as well as having certifications in Leadership for Inclusivity, and Facilitating By Heart.

 

Day before launch of Willy Street North
Photo by James Phetteplace. The day before opening the doors for the first time to Willy Street North.
2006-2018

2019-2022

FFRF

James was the Director of IT for FFRF, a nonprofit educational organization that serves as a watchdog for the separation of church and state. In this role, he was responsible for all technology needs for the organization. James designed and maintained several websites under the FFRF umbrella.

2019-2022

2022-2023

PJE

James was the IT Project Manager for PJE,  a business spanning five companies: Palmer Johnson Enterprises, Palmer Johnson Power Systems, Hamilton Power Solutions, Alterra Power Systems, and Continental Engines, all serving the off-highway market with powertrain and engine solutions. In this role, he served as the Scrum Master for multiple development projects focused on IT platforms such as Salesforce development, Prophet 21, Power BI, and Asana.

2022-2023

2022-present

Erawatech

James founded Erawatech LLC in 2022 when he was asked to help a nonprofit with their technical needs. This was a nonprofit that he had a passion for in terms of their vision and mission. Originally this was intended to be a side gig so that James could put his abundant energy into “making peace with technology”. 

The business quickly grew, and in January 2024 James amicably parted with PJE so that Erawatech could become his sole focus.

2022-present

Certifications

Erawatech’s owner James is much more than just a technology expert – his professional certifications include:

Our Future

Our future is inextricably linked with yours. We’re actively seeking collaborations with forward-thinking organizations prepared to embrace transformative change. In a world where technology is ever-evolving, our partnership is crucial in navigating these dynamic shifts. Together, we can not only guarantee the success of your organization but also champion significant ideals: justice, health, accessibility, and hope. As you join our clientele, together, we embark on a journey to contribute to a better world.